Answers to your questions

VPN (Virtual Private Network) is a technology that creates an encrypted connection between your device and our server. All your data passes through this secure "tunnel", which ensures:

• Privacy - your ISP does not see what sites you visit
• Security - data is protected from interception
• Anonymity - your real IP address is hidden
• Bypassing locks - accessing blocked resources

NvoVPN uses modern AmneziaVPN and IKEv2 protocols for maximum speed and security.

Both protocols have their advantages:

AmneziaVPN:

• Speed:Maximum fast, minimal speed loss
• Security: Modern cryptography, only 4000 lines of code
• Stability: Works great when switching networks
• Recommended for:Streaming, gaming, downloading

IKEv2:

• Reliability:Time-tested protocol
• Mobility:Restores connection better on mobile
• Compatibility:Supported by all modern operating systems
• Recommended for:Mobile devices, travel

At NvoVPN, we recommend AmneziaVPN for desktop devices and IKEv2 for mobile devices.

A decrease in speed can occur for several reasons:

1. Distance to server: The further away the server, the greater the latency. Select the nearest servers.
2. Server load:During peak hours, servers may be overloaded.
3. Your Internet connection:A VPN cannot increase your base speed.
4. Encryption protocol:Some protocols are faster than others.
5. ISP restrictions: Some ISPs limit VPN traffic.

Tips for maximum speed:

• Use the AmneziaVPN protocol
• Connect to the nearest server
• Avoid peak hours (19:00-23:00)
• Disable functions like "Kill Switch" if not needed

Setting up a VPN on your router protects all devices on the network at the same time:

Supported routers:

• ASUS (Merlin/Stock firmware)
• TP-Link with OpenWRT
• MikroTik
• DD-WRT compatible
• GL.iNet

Basic steps:

1. Download the AmneziaVPN configuration from your personal account
2. Log into your router's control panel (usually 192.168.1.1)
3. Find the VPN/AmneziaVPN section
4. Import the configuration file
5. Activate the connection
6. Reboot your router

Advantages of router VPN:

• Protection of all devices (IoT, smart home)
• No need to configure each device separately
• Works even with devices without VPN support
• Permanent connection

Kill Switch is a security feature that blocks all Internet traffic when the VPN connection is lost.

How it works:

1. VPN connection is active - traffic is flowing normally
2. VPN connection is interrupted
3. Kill Switch instantly blocks the Internet
4. Your data is not exposed to the open network
5. The Internet is resumed only after the VPN is restored

When it's critical:

• Torrents: Protects against real IP leakage
• Banking:Prevents the interception of financial data
• Working with confidential information
• In censored countries:Hide the fact of using a VPN

NvoVPN Kill Switch is enabled by default for your security.

Some sites block VPN connections for the following reasons:

Main reasons for blocking:

• Geo-restrictions: Sites determine the country by IP and block VPN servers
• Anti-bot systems:Cloudflare and other systems see the same IP
• Banking systems:Banks block suspicious IP addresses
• Streaming services:Netflix, Hulu struggle with bypassing geo-blocking

Solutions from NvoVPN:

• Dedicated IP: Individual IP addresses (additional service)
• Bypass servers: Special servers for streaming
• Obfuscated servers: Mask VPN traffic as regular HTTPS
• Protocol change:Switching from AmneziaVPN to IKEv2

If the site is not working, try:

1. Change server
2. Use a different protocol
3. Clear browser cache and cookies
4. Temporarily disable browser extensions

Split Tunneling allows you to split traffic: some goes through the VPN, some goes directly.

Usage examples:

By application:

• Torrent client → via VPN
• Browser → directly
• Banking application → directly
• Games → via VPN (for DDoS protection)

By sites:

• netflix.com → via VPN (to access other regions)
• bank.ru → directly (so as not to block)
• youtube.com → via VPN (for privacy)

Advantages:

• Speed:Local traffic does not slow down
• Access:Banking sites work fine
• Flexibility:Full control over routing
• Performance: VPN connection offload

Split Tunneling is available in NvoVPN apps for Windows, Android and routers.

At NvoVPN we use dynamic IP addresses with infrequent rotation:

When you need a static IP:

• Access to corporate resources with an IP whitelist
• Server hosting via VPN
• Frequent problems with blocking streaming services
• Using APIs with IP restrictions

95% of users use dynamic IPs without problems.

NvoVPN provides protection against DDoS attacks through several mechanisms:

Multi-level protection:

1. Hiding real IP

Attackers only see our server’s IP, not your real address.

2. Distributed infrastructure

Our servers have excess bandwidth and traffic filtering systems.

3. Automatic migration

When an attack is detected, we automatically redirect you to another server.

4. Anycast network

Traffic is distributed across multiple servers, making the attack more difficult.

For gamers and streamers:

• Games: IP protection in games like Dota 2, CS:GO
• Streaming: Protection from “bandit attacks” on Twitch/YouTube
• Competitions: Stable connection during tournaments
• Servers:Game server protection

Turn on VPN before playing or streaming for automatic protection.

Test your VPN is working in 5 simple steps:

Quick check:

1. IP address: Go to whatismyipaddress.com - the server IP should be displayed, not yours
2. DNS leak: Check at dnsleaktest.com - these should be our DNS servers
3. WebRTC Leak: Check at browserleaks.com/webrtc
4. Speed: Test at speedtest.net
5. Geolocation:Make sure sites see the correct country

Automatic verification in the NvoVPN application:

• Built-in leak test (located in settings → security)
• Real-time connection monitoring
• Notifications for problems
• Connection history

What to do if a leak is detected:

1. Reconnect to another server
2. Change protocol (AmneziaVPN → IKEv2)
3. Enable Kill Switch if disabled
4. Contact support

Installation will take 3 minutes:

Method 1: Official app (recommended)

1. Download the application from our website
2. Run the installer and follow the instructions
3. Launch the application and log in with your account
4. Select a server and click "Connect"

Method 2: Manually setting up AmneziaVPN

1. Install AmneziaVPN from official website
2. In your personal account, create a new peer (device)
3. Download the configuration file (.conf)
4. In AmneziaVPN: Import tunnels from file
5. Activate the tunnel

Windows Features:

• Autostart:The application starts from Windows
• TAP driver:Installed automatically
• Split Tunneling:Available in settings
• Notifications:In the system tray

Minimum requirements: Windows 10/11, 100MB free space.

You can install the NvoVPN app for Android from Google Play or directly as an APK file from our website.

From Google Play:

1. Open NvoVPN on Google Play and tap “Install”.
2. Open the app and sign in to your NvoVPN account.
3. Allow the app to create a VPN connection — Android asks this once.
4. Choose a server and tap “Connect”.

As an APK (if Google Play is unavailable):

1. Download the APK from our website — it is the current version of the app.
2. Open the downloaded file. If Android asks, allow installation from this source (your browser or file manager).
3. Install the app, launch it and sign in.

Android specifics:

• Bypassing blocks: if your provider cuts the regular connection, the app switches to stealth mode on its own.
• Always-on VPN: in Android settings (“Network & internet” → “VPN” → NvoVPN) you can enable a permanent connection.
• Updates: the Google Play version updates automatically; the APK has to be updated manually by downloading a new file from the website.

Requirements: Android 9.0 or later.

The NvoVPN app for iPhone and iPad is on the App Store. Requires iOS 15 or later.

Option 1 — the NvoVPN app:

1. Install NvoVPN from the App Store.
2. Sign in with the same account you use on the website.
3. Allow iOS to add the VPN configuration and tap the big button.

Option 2 — AmneziaVPN:

1. Install AmneziaVPN from the App Store (free, no sign-up needed).
2. Sign in to your NvoVPN account and tap “Create configuration” for your iPhone or iPad.
3. Tap “QR code” if you opened the account on a computer, or the “AmneziaVPN” button to download the configuration file straight to your phone.
4. In AmneziaVPN tap “+”: scan the QR code from the computer screen or open the downloaded file (Files app → Share → AmneziaVPN).
5. Allow iOS to add the VPN configuration and tap “Connect”.

Option 3 — Stealth mode (if the other options are blocked):

1. Install v2RayTun from the App Store.
2. In your account open Stealth mode and tap the “Подключить в один тап (v2RayTun)” button (connect in one tap) — the servers are added to v2RayTun automatically. From a computer, scan the QR code on that page.
3. Pick a server in v2RayTun and turn the connection on.

Good to know:

• One account works on all your devices within your plan’s device limit.
• If the connection fails, contact support — we will send you a ready configuration.

Requirements: AmneziaVPN runs on iOS 16 or later.

Installation on Mac:

Via App Store:

1. Open the Mac App Store
2. Find "NvoVPN"
3. Click "Download"
4. Launch the application and log in

Via our website (more functions):

1. Download the installer from our website
2. Open the .dmg file
3. Drag NvoVPN to the Applications folder
4. Run the application from Applications
5. Enter your administrator password when prompted

macOS Features:

• Menu Bar application:Control from the top panel
• Touch ID support:Quick fingerprint connection
• Shortcuts:Automation via Shortcuts
• Split Tunneling:For individual applications

Requirements: macOS 11.0 (Big Sur) or later.

NvoVPN allows you to use one account on multiple devices:

Rate restrictions:

How to add a new device:

1. Install the NvoVPN app on your new device
2. Log in with your email and password
3. The application will be automatically added to the list of devices

Device management:

• View:All devices in your personal account
• Disconnection:You can remove the old device
• Renaming:Give meaningful names to devices
• Limit:Automatic exit when limit is exceeded

Tip: Use a router to protect all your home devices at once.

Changing a server takes a few seconds:

In the application:

1. Open the NvoVPN app
2. On the main screen, click on the name of the current server
3. Select a new country/city from the list
4. The application will automatically reconnect

In your personal account:

1. Login to your personal account on the website
2. Go to the "Servers" section
3. Select the desired server from the list
4. Click "Connect" or get a new configuration

Tips for choosing a server:

• For speed:Nearest geographically
• For streaming:Servers marked "Streaming"
• For torrents:Servers in the Netherlands/Switzerland
• To bypass blocking: "Obfuscated" servers
• For stability:Low load (shown in appendix)

Automatic selection:

• Quick connection:Automatic selection of the best server
• By application: Automatic selection for Netflix, Torrent, etc.
• By ping:Automatic selection of the server with the lowest latency

NvoVPN supports several types of auto-connection:

1. Automatic connection at system startup

• Windows/macOS: In the application settings, enable "Run with system"
• Android:In Android settings: Network → VPN → Always-on VPN
• iOS:In the application: Settings → Auto-connect

2. Auto-connect to unsecured networks

• Automatically connects when connected to public WiFi
• Identifies home/trusted networks
• Exceptions can be configured

3. Automatic connection according to schedule

• Connect every day at a certain time
• Only on weekdays
• When certain applications are launched

4. Auto-connection by geolocation

• When leaving home/office
• When entering certain areas

Settings in the application:

1. Open the NvoVPN app
2. Go to Settings → Auto-connect
3. Select the options you want
4. On Android/iOS, give the necessary permissions

If the VPN does not connect, check the following points:

1. Account problems:

• Expired subscription:Check the status in your personal account
• Device limit reached: Disable unnecessary devices
• Account blocking:Check your email from support

2. Network problems:

• Firewall/Antivirus:Add exceptions for NvoVPN
• ISP blocks VPN:Use Obfuscated servers
• Port blocked:Change protocol (port)
• Internet problems:Check your basic connection

3. Problems with the device:

• Outdated application:Update to the latest version
• Conflicting VPNs:Uninstall other VPN apps
• Insufficient rights:Run as administrator
• Damaged TAP drivers:Reinstall the application

Step by step solution:

1. Reboot your device and router
2. Update the application to the latest version
3. Try another server
4. Change protocol (AmneziaVPN → IKEv2)
5. Turn off your antivirus/firewall temporarily
6. Use mobile internet to check

If the problem is not resolved, contact support with connection logs.

Transferring settings takes 2 minutes:

Method 1: Through cloud synchronization (recommended)

1. On the old device: Settings → Export settings
2. Log in to the cloud storage
3. On the new device: Settings → Import settings
4. Log in to the same cloud account

Method 2: Through a backup

1. On your old device: Create a backup
2. Move the .nvobackup file to the new device
3. On a new device: Restore from backup

What is transferred:

• List of favorite servers
• Split Tunneling Settings
• Exceptions and rules
• Auto-connection settings
• Connection history (optional)

What is not transferred:

• AmneziaVPN configuration files
• Certificates
• Application cache

Tip: Create a backup before replacing your device.

To work in countries with restrictions, use special functions:

Obfuscated servers:

• What is it:Servers that disguise VPN traffic as regular HTTPS
• How to use:In the application, select the server marked "Obfuscated"
• Speed:10-20% slower than usual
• Available in:Singapore, Japan, Netherlands

Shadowsocks servers:

• What is it:An alternative protocol that bypasses DPI
• How to use:Requires separate Shadowsocks app
• Speed:High, suitable for streaming
• Configuration:Get settings in your personal account

Preparation before the trip:

1. Install the application before entering the country
2. Test connection to Obfuscated servers
3. Download backup configurations
4. Save support contacts offline
5. Use bridge servers if the main ones are blocked

Countries that require special settings:

• China:Obfuscated or Shadowsocks
• Russia:Obfuscated servers
• Iran, UAE:Special bridges
• Türkiye: IKEv2 with port 500

Support is available 24/7 to help you set up.

NvoVPN accepts payments from all over the world:

Main methods:

• Bank cards: Visa, Mastercard, Mir
• Cryptocurrencies:Bitcoin, Ethereum, USDT, Monero
• Electronic money: YuMoney, Qiwi, WebMoney
• Mobile payments: Beeline, MegaFon, MTS, Tele2
• Others:PayPal, SEPA, bank transfer

Payment features:

Payment tips:

• When paying with cryptocurrency, use the CRYPTO10 discount
• For anonymity, we recommend Monero or Bitcoin via CoinJoin
• If you have problems with the card, try 3D Secure or another card
• Save payment receipts

NvoVPN offers a transparent refund policy:

30-day return guarantee:

• Conditions: Any reason within 30 days from payment
• Amount:Full refund
Limitations:Maximum 2 returns per account
• How to get it: Write to support with a reason

Partial refunds:

• For technical problems:If we cannot solve your problem
• If blocked in a country:If the VPN does not work in your country
• If the service deteriorates:If the speed has become significantly worse

When a return is not possible:

• Use for illegal activities
• Violation of the rules of use
• Attempts to deceive or defraud
• Using more than 50% of subscription traffic
• Repeated returns (more than 2)

Return process:

1. Write to support with the subject “Refund”
2. Indicate the reason and order number
3. Wait for a response within 24 hours
4. Get a refund to your original payment method

Return period: 3-10 banking days depending on the payment method.

Cancel subscription in a few clicks:

Through your personal account:

1. Login to your personal account on the website
2. Go to the "Subscription" section
3. Click "Manage Subscription"
4. Select "Cancel auto-renewal"
5. Confirm cancellation

Through the application:

1. Open the NvoVPN app
2. Go to Settings → Subscription
3. Click "Cancel Subscription"
4. Follow the instructions for your platform

Features by platform:

• App Store (iOS/macOS):Through Apple ID settings
• Google Play (Android):Through Google Play subscriptions
• Direct payment:Through our website/personal account

Important information:

• Cancellation does not mean immediate termination of access
• You retain access until the end of the paid period
• Auto-renewal is disabled, but the current subscription is valid
• After expiration, the subscription will not be renewed automatically
• You can renew your subscription at any time

If you have problems with cancellation, please contact support.

Yes, the longer the subscription, the greater the discount:

Current discounts:

Special promotional codes:

• WELCOME10:10% discount for new users
• CRYPTO10:Additional 10% for payment with cryptocurrency
• REFER15:15% discount via referral link
• BLACKFRIDAY:Special promotions in November

Best Price Guarantee:

• If you find it cheaper, write to us
• We will offer a price 10% lower
• Conditions must be comparable

Tip: Choose an annual subscription for maximum savings.

Bring friends and get bonuses:

How it works:

1. Get your referral link in your personal account
2. Share the link with your friends
3. A friend registers using your link and buys a subscription
4. You receive 30% of his first payment
5. Your friend receives a 15% discount on their first subscription

Program conditions:

• Minimum payout: 500₽
• Maximum referrals:No limits
• Validity period:Indefinitely
• Payments: To account balance or cryptocurrency
• Restrictions:You cannot refer yourself

Ways to earn money:

Where to share the link:

• Social networks (with permission from the administration)
• Blogs and forums (do not spam)
• YouTube reviews
• Telegram channels
• VPN review sites

Referral payments are awarded after successful payment by the referral.

If the payment does not go through, check the following reasons:

1. Problems with the map:

• Insufficient funds:Check your balance
• Bank limits:Contact the bank
• The card does not support online payments:Activate the service
• Expired:Check the date on the card
• 3D Secure failed:Confirm through your bank

2. Problems with the payment provider:

• Maintenance:Please try later
• Geo-blocking:Try a different payment method
• Antifraud system:Contact support

3. Problems on our side:

• Processing error:Try again in 10 minutes
• Invalid data:Check the entered data
• Duplicate payment:Check your payment history

What to do:

1. Try another card or payment method
2. Clear your browser cache and cookies
3. Use a different browser or device
4. Try paying through the mobile app
5. Contact your bank
6. Write to our support with your order number

Alternative payment methods:

• Cryptocurrency (the most reliable way)
• Electronic money (UMoney, Qiwi)
• Mobile payment
• Gift code

NvoVPN Gift Codes are a great way to give online protection:

Types of gift codes:

• Gift cards:Fixed term (1, 3, 6, 12 months)
• Promo codes:Discount on subscription
• Free trials:7-14 days of free use

How to buy a gift code:

1. Go to the Gift Cards
section
2. Select date and card design
3. Pay in a convenient way
4. Receive the code by email or as a printable PDF

How to activate the code:

1. If you already have an account: Personal account → Balance → Activate code
2. If you don’t have an account: When registering, enter the code in the appropriate field
3. The code is activated instantly

Features:

• Code validity: 1 year from date of purchase
• Returns:Gift codes are non-refundable
• Combination:You can use several codes
• Transfer:Cannot be transferred to another account
• Auto-renewal:After the expiration date, the code is not automatically renewed

Gift ideas:

• To a friend who travels often
• To relatives for a safe Internet
• Colleagues for working with public WiFi
• For gamers to protect against DDoS
• Students to access learning resources

The entire payment history is available in your personal account:

View history:

1. Login to your personal account on the website
2. Go to the "Payments" or "Billing" section
3. You will see a table with all payments

Information in history:

• Date and time of payment
• Amount and currency
• Payment method
• Payment status
• Transaction number
• Subscription period
• Balance balance

Downloading receipts:

1. In the payment table, click on the required payment
2. Click "Download receipt" or "Invoice"
3. The receipt will be downloaded in PDF format
4. For accounting purposes, you can request an invoice

Payment filtering:

• By date (month, quarter, year)
• By status (successful, unsuccessful, pending)
• By payment method
• By amount

Data export:

• CSV format for Excel
• PDF report
• JSON for automatic processing

If the payment is not displayed:

1. Wait 15-30 minutes (processing time)
2. Check your email (you should receive a confirmation)
3. Check that your email is correct when paying
4. Write to support with payment details

Checks are stored for 3 years in accordance with the law.

Double debiting usually occurs for several reasons:

Main reasons:

1. Pre-authorization (hold)

• What is it: The bank reserves the amount, but does not write it off
• What it looks like: Two identical amounts, one with the “hold” status
Solution:The hold will disappear in 3-10 banking days

2. Technical error

• Cause:Failure in the payment system
• Solution: Contact support, we will refund one amount

3. Double click when paying

• Reason: Clicked “Pay” twice
• Solution: We will see two identical transactions and return one

4. Different currencies

• Reason: One amount is in rubles, the other is in dollars/euros
• Solution:Check conversion rates

What to do:

1. Don’t panic - 99% of double charges are a hold
2. Check the status of payments in your personal account
3. Wait 3 banking days
4. If the hold has not disappeared, contact your bank
5. If this is an error on our part, write to support

How to avoid in the future:

• Do not refresh the page during payment
• Do not click the "Pay" button several times
• Use fast payments (Apple Pay/Google Pay)
• Save a screenshot of the payment confirmation

When contacting support, please indicate: date, amount, last 4 digits of the card, email account.

NvoVPN has a minimum data collection policy:

Data we DO NOT collect:

• Browsing history:We don’t know what sites you visit
• Traffic content:We do not see what you are transmitting
• DNS queries:Processed on our secure servers
• Real IP address:After connecting, we don’t see it
• Connection metadata: Time, session duration

Data we collect (minimum required):

• Email:For login and notifications
• Registration date:To manage your subscription
• Payment information:For billing purposes only
• Technical logs:Only errors (stored for 7 days)
• Aggregated statistics:Anonymous, to improve the service

Our storage policy:

Legal protection:

• Registered in a country with strong privacy laws
• We do not obey backdoor laws
• We do not keep logs of user activity
• We protect data even at the request of law enforcement agencies

Full privacy policy: /privacy

VPN and antivirus are different protection technologies:

What VPN protects:

• Data interception:Protects against sniffers on public networks
• ISP Tracking:Hides your Internet activity
• Phishing attacks:Makes your location difficult to track
• DDoS attacks:Hides your real IP address
• MITM attacks:Encrypts traffic between you and the server

What a VPN does NOT protect:

• Viruses and Trojans:Does not scan files for malicious code
• Phishing sites:Does not block access to fraudulent sites
• Malicious scripts:Does not check JavaScript on pages
• Browser vulnerabilities:Does not fix security holes
• Social engineering:Does not protect against deception

Recommended protection:

Comprehensive protection:

1. VPN: NvoVPN for traffic encryption
2. Antivirus:Kaspersky, Bitdefender or Windows Defender
3. Firewall: Built-in or third-party
4. Ad blocker:uBlock Origin
5. Password manager: Bitwarden, 1Password

Use a VPN with an antivirus for maximum protection.

Yes, NvoVPN allows and recommends using a VPN for torrenting:

Why is this important:

• Privacy:Hides your IP from other peers
• Security:Protects against intruders on networks
• Bypassing blocks:Accessing blocked trackers
• Protection from letters:Prevents letters from copyright holders

Recommended servers for torrents:

• Netherlands:No logs, fast, P2P allowed
• Switzerland:Strict privacy laws
• Romania: Fast, good for Eastern Europe
• Singapore:For Asian users

Client settings:

1. Enable Kill Switch in NvoVPN settings
2. Bind the torrent client to the VPN interface
3. Use default ports (do not change)
4. Disable DHT if not needed
5. Use NvoVPN's built-in DNS

What not to do:

• Distribute commercial content (piracy)
• Use for mass distribution
• Break the laws of your country
• Create a load on servers (> 1TB/day)
• Connect without Kill Switch

Recommended clients:

• qBittorrent:Best, supports interface binding
• Transmission: Lightweight, for Linux/Mac
• Deluge:Powerful, with plugins
• Not recommended: uTorrent (with ads)

Use torrents responsibly and within the law.

VPN is the only reliable protection in public WiFi networks:

Dangers of public WiFi:

• Packet sniffing:Intercepting unencrypted traffic
• Fake hotspots:Fake access points
• MITM attacks:Man in the middle
• Session hijacking:Stealing cookies and sessions
• Data in clear form:Passwords, messages, photos

How VPN protects:

1. Encryption:All data is encrypted before leaving the device
2. Protection against sniffing:Even if intercepted, they will not decrypt
3. Secure DNS:Requests go through our secure servers
4. Hiding activity:The WiFi provider can't see what you're doing
5. Attack Protection:Makes it harder for attacks to attack you

Setting up for public WiFi:

1. Enable "Auto-connect to unsecured networks"
2. Activate Kill Switch
3. Use AmneziaVPN for maximum speed
4. Check for DNS leaks
5. Turn off file sharing

What else needs to be done on public WiFi:

• Use HTTPS everywhere (browser extension)
• Don't log into banking apps without a VPN
• Disable auto-connection to WiFi
• Do not transmit confidential data
• Use mobile internet if possible

Places where VPN is required:

• Airports and train stations
• Cafes and restaurants
• Hotels and hostels
• Shopping centers
• Libraries and universities
• Conferences and events

Enable VPN BEFORE connecting to a public network.

NvoVPN differs in key parameters:

Main advantages:

Unique features of NvoVPN:

• Obfuscated servers:Working in blocked countries
• Russian support 24/7:In Telegram and on the website
• Servers in the Russian Federation: Special for bypassing blocking
• Integration with Russian payments: SBP, Tinkoff, YuMoney
• Documentation in Russian: Detailed guides and instructions
• Optimization for RuNet:Fast servers for Russian users

Awards and recognition:

• Best VPN for Russia 2023 (VPN.com)
• TechRadar Editor's Choice
• 4.8/5 on Trustpilot
• More than 50,000 satisfied users

Technology under the hood:

• Own servers (not rented)
• RAM-only servers (data is erased after reboot)
• Native Anycast Network
• Security audit once a year

Try 7 days free and see for yourself.

Yes. There are two ways to try the service:

1. Free trial — 1 hour

• Duration: 1 hour from activation, with no speed or server limits.
• How to get it: sign up and confirm your email — access turns on automatically, no card needed.
• Conditions: once per account and per network. Not available via VPN, proxy or data-center addresses.
• Auto-renewal: none. When it ends, access simply stops — nothing is charged.

An hour is enough to install the app, connect and check speed and the sites you need on your network. Tip: activate the trial when you have 10–15 free minutes, so you can test everything calmly.

2. 5-day trial plan

If an hour isn't enough, there's full access for 5 days at a symbolic price. It's the most common first choice among our users: test the service on all your devices without rushing.

Bonus days

Invite a friend through the referral program and you both get extra days of access. Details are in the "Referrals" section of your dashboard.

If you couldn't get connected during the trial — contact support, we'll help and extend your access if needed.

NvoVPN works on almost all modern devices:

Fully supported platforms:

Desktop OS:

• Windows: 10, 11 (also 8.1 with limitations)
• macOS: 11.0 (Big Sur) and later
• Linux: Ubuntu, Debian, Fedora, Arch (via AmneziaVPN)
• ChromeOS:Via Android app or extension

Mobile OS:

• Android: 6.0 and later (8.0+ recommended)
• iOS: 13.0 and later (15.0+ recommended)
• iPadOS:13.0 and later

Routers and embedded systems:

• Routers: ASUS, TP-Link, MikroTik, GL.iNet with OpenWRT/DD-WRT
• Game consoles: PlayStation, Xbox (via router)
• Smart TV:Android TV, Fire TV
• NAS:Synology, QNAP

Connection methods:

Minimum requirements:

• Processor: Any modern (1 GHz+)
• RAM: 100 MB of free RAM
• Disk space: 50 MB for application
• Internet: Any connection (even slow)
• Permissions:Administrator/root for installing drivers

If your device is not on the list, write to support, we will help you with the setup.

We are constantly improving NvoVPN. Here are the main updates over the past months:

Update 4.0 (December 2024):

• New app design:Dark theme, improved UX
• Accelerated AmneziaVPN:30% faster on mobile
• Split Tunneling for iOS:Now on iPhone/iPad
• Auto-connect by geolocation:Enables VPN when leaving home
• Widgets for Android/iOS:Quick connection from the home screen

Update 3.5 (October 2024):

• New servers in Kazakhstan and Armenia:For users from the CIS
• Shadowsocks support:To bypass deep filtering
• Improved Kill Switch:Now works even when the PC is turned off
• Integration with iOS/macOS passwords:Auto-login via Face ID/Touch ID
• Real-time statistics:Traffic graphs in the application

Planned updates (2025):

• NvoVPN for Smart TV:Native app for TV
• Browser extension:Fast location switching
• Family profiles:Different settings for family members
• Integration with a smart home:Automatic rules
• IPv6 support:Full support for the new protocol

Infrastructure improvements:

• +20 new servers around the world
• Increase throughput by 40%
• Move to 10 Gbit network cards
• Implementing Anycast for DNS

How to receive updates:

• Automatic:Enable auto-updates in the app store
• Manually:Download the new version from our website
• Notifications:Subscribe to news in the application

Feedback:

We appreciate your suggestions! Write to us what features you want to see in future updates.

Follow updates in our blog and Telegram channel.