Attention!
This disclaimer contains important legal provisions that limit our liability. Please read this information carefully before using our service.
By using the NvoVPN service, you agree to the provisions of this disclaimer.
General provisions
Purpose of the document
This disclaimer of liability (hereinafter referred to as “Disclaimer”) sets forth the limitations of liability of NvoVPN GmbH (hereinafter referred to as “Company”, “We”) in connection with the use of the NvoVPN service (hereinafter referred to as “Service”).
Legal force
This Disclaimer is an integral part of the NvoVPN Terms of Use. By using the Service, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer.
Important noticeWe recommend that you review this Disclaimer periodically as it may change without specific notice.
Applicable lawThis Disclaimer is governed by Swiss law.
Limitation of liability for the service
What we do not guarantee
Service availability
We do not guarantee uninterrupted operation
We make every effort to ensure that the Service is available 24/7, but we do not guarantee:
- Continuous and uninterrupted operation of the Service
- No technical failures or errors
- Instantly fix all problems
Connection speed
Factors affecting speed
We do not guarantee specific connection speeds as they are affected by numerous factors:
Your Internet connection
Speed and quality of your provider
Server load
Number of users on the server
Geographic location
Distance to selected server
Technical limitations
Encryption restrictions
Device compatibility
We do not guarantee work on all devices
While we strive to ensure compatibility with as many devices and operating systems as possible, we do not guarantee that the Service will operate on all existing hardware and software configurations.
Responsibility for content and actions
What is not our responsibility
Access to content
We are not responsible for content available via VPN
We are not responsible for:
- Content available through our VPN connection
- Legality of content in your jurisdiction
- Copyright violation by users
- User actions when using our Service
User behavior
Each user is responsible for their actions
You are solely responsible for:
Your actions
All actions performed under your account
Compliance with laws
Compliance with your country's laws
Copyright
Respect for intellectual property rights
Data security
Protect your credentials and data
Recommendations
For secure VPN use
- Check whether content is legal in your country
- Use strong passwords and two-factor authentication
- Update your VPN app regularly
- Be careful when entering sensitive data
Legal restrictions
Restrictions by law
Legal restrictions
The use of VPNs may be subject to laws
We are not responsible for:
- Breaking VPN laws in your country
- Consequences of using a VPN in countries where it is prohibited
- Legal consequences of bypassing geographic restrictions
Countries with VPN restrictions
VPN use may be restricted or prohibited in the following countries:
China
Strong restrictions on VPN use
Russia
Regulating VPN use
Türkiye
Restrictions during periods of unrest
UAE
Restrictions on VoIP and some sites
Before using a VPN, check the laws in your country. We are not responsible for the legal consequences of using a VPN in countries where it is prohibited.
Recommendations for users
- Research VPN laws in your country before using
- Do not use VPN for illegal activities
- Consult a lawyer if in doubt
- Use VPN responsibly and ethically
Financial restrictions
Limitations of financial liability
Direct losses
Limitation of liability
To the maximum extent permitted by applicable law, our total liability to you for any damages arising in connection with the use of the Service is limited to:
Subscription cost
The amount you paid for using the Service during the last 12 months
Indirect losses
Disclaimer
We are not responsible for the following types of damages:
Indirect losses
Lost profit, loss of data
Punitive damages
Special, random, indirect
Loss of profit
Lost commercial profit
Reputational losses
Damage to business reputation
Exceptions
When restrictions do not apply
The limitations of liability set out above do not apply:
- In cases of death or injury due to our fault
- In case of fraud or intentional breach of obligations
- If such restriction is prohibited by applicable law
Changes and contacts
Disclaimer changes
We reserve the right to change this Disclaimer at any time. All changes take effect from the moment they are published on this page.
Date of last update: 24.09.2026
Your responsibilities
It is your responsibility to check this page periodically for changes. By continuing to use the Service after changes are made, you agree to the updated Disclaimer.
Contact information
If you have any questions regarding this Disclaimer, please contact us:
Support
Important reminder
By using the NvoVPN service you signify that you have read, understood and agree to be bound by this Disclaimer. If you do not agree with any provision, please discontinue using our Service.
Responsible Use
We strive to provide a quality and secure VPN service, but it is important to understand the limitations of liability that apply. Use our service responsibly and in accordance with the law.
Use VPN for legal purposes
Comply with the laws of your country
Protect your credentials